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Important Notice: Do you have questions on the AH, ADSC or Quikcard Breach?

If you have received a notice of a privacy breach of your personal or health information from Alberta Health, Alberta Dental Services Corporation or Quikcard, and you are seeking information about the breach, please contact Alberta Health or Alberta Dental Services Corporation directly  at 1-833-545-2197, Monday - Friday from 6:00am to 6:00pm  with weekend coverage of 7:00am to 3:00pm or call  1-800-232-1997 Monday to Friday between 8am to 5pm.  You may also visit https://www.quikcard.com/cyberincident/ or https://www.adsc.org/cyberincident/  for more information.  Our office is unable to provide you with this information.

If you are seeking information on how to file a privacy complaint or about your privacy rights, please click here.

The most recent website posts:

  • P2023-06
    August 31, 2023
    The Applicant made an access request under the Personal Information Protection Act (PIPA) to Lindt & Sprungli (Canada) Ltd. (the Organization) for a copy of a particular performance evaluation completed by her former Manager. The Organization responded to the Applicant’s request for access; two performance evaluations were provided to the Applicant, but the specific evaluation identified in the Applicant’s request was not provided. The Applicant requested a review of the Organization’s response. The Commissioner authorized a Senior Information and Privacy Manager to attempt to settle the matter. Following this review, the Applicant requested an inquiry. The Adjudicator found that the… Read More...
  • F2023-D-01
    August 31, 2023
    On March 12, 2018, the Applicant, a former employee of Alberta Health Services (the Public Body) requested records regarding his employment. The Public Body responded to the Applicant, but severed information from the records under section 27(1)(a) (privileged information). The Applicant requested review. The Adjudicator issued Order F2022-28 on June 8, 2022. This order directed the Public Body either to give the Applicant access to the information in the records or to provide detailed submissions for the inquiry covering the points in the Privilege Practice Note, and to meet its duty under section 56(3) of the FOIP Act by providing… Read More...
  • H2023-07
    August 31, 2023
    An Applicant made an access request under the Health Information Act (HIA) for access to health information related to health care services provided to the Applicant at two facilities operated by the Central Alberta Medical Imaging Services (CAMIS), in Stettler and Red Deer. Specifically, the Applicant requested five reports related to imaging conducted in 2016 and 2017. The custodians responsible for responding to the Applicant’s request are the radiologists who created the reports. Three radiologists from CAMIS were involved in the reports identified by the Applicant. This inquiry relates to records created by Dr. Mamo (the Custodian). The Custodian provided… Read More...
  • H2023-06
    August 31, 2023
    An Applicant made an access request under the Health Information Act (HIA) for access to health information related to health care services provided to the Applicant at two facilities operated by the Central Alberta Medical Imaging Services (CAMIS), in Stettler and Red Deer. Specifically, the Applicant requested five reports related to imaging conducted in 2016 and 2017. The custodians responsible for responding to the Applicant’s request are the radiologists who created the reports. Three radiologists from CAMIS were involved in the reports identified by the Applicant. This inquiry relates to records created by Dr. Bateman (the Custodian). The Custodian provided… Read More...
  • H2023-05
    August 31, 2023
    An Applicant made an access request under the Health Information Act (HIA) for access to health information related to health care services provided to the Applicant at two facilities operated by the Central Alberta Medical Imaging Services (CAMIS), in Stettler and Red Deer. Specifically, the Applicant requested five reports related to imaging conducted in 2016 and 2017. The custodians responsible for responding to the Applicant’s request are the radiologists who created the reports. Three radiologists from CAMIS were involved in the reports identified by the Applicant. This inquiry relates to records created by Dr. Isaac (the Custodian). The Custodian provided… Read More...
  • H2023-04
    August 31, 2023
    The Applicant made an access request to Alberta Health Services (the Custodian) under the Health Information Act (HIA) for records relating to a call made to a mental health help line on a specified date. The Custodian located three pages of responsive records. The Custodian provided the responsive records to the Applicant, with information on two of the three pages withheld under sections 11(1)(b) and 11(2)(a). The Applicant requested an inquiry into the Custodian’s response. The Adjudicator found that the Custodian properly applied sections 11(1)(b) and 11(2)(a) to information in the records. Read More...
  • F2023-35
    August 11, 2023
    The Applicant made the following access request to Justice (the Public Body) under the Freedom of Information and Protection of Privacy Act (the FOIP Act): On September 22, 2016, […], Crown Prosecutor, directed the court clerk to stay the indictment no. 150070167Ql, in which (the Applicant] was accused of sexual assault. [The Applicant] requests disclosure of reasons for the decision not to prosecute under section 20(6) of the FOIP Act. The police investigation has long since been completed, and (the Applicant], as the accused, knew of and had a significant interest in the investigation. ln determining the proper exercise of… Read More...
  • F2023-34
    August 11, 2023
    On March 12, 2018, the Applicant, a former employee of Alberta Health Services (the Public Body) requested records under the Freedom of Information and Protection of Privacy Act (the FOIP Act) regarding his employment. The Public Body responded to the Applicant, but severed information from the records under section 27(1)(a) (privileged information). The Applicant requested review. The Adjudicator issued Order F2022-28 on June 8, 2022. This order directed the Public Body either to give the Applicant access to the information in the records or to provide detailed submissions for the inquiry covering the points in the Privilege Practice Note, and… Read More...
  • F2023-33
    July 31, 2023
    The Applicant made a request for access under the Freedom of Information and Protection of Privacy Act (the FOIP Act) to the Calgary Police Commission (the Public Body) for records in the custody of the Calgary Police Service relating to complaints he had made to the Public Body. The Public Body informed the Applicant that it was unable to obtain the records the Applicant was seeking. The Public Body searched for, and provided, records it did have in its custody with the Applicant’s personal information. The Public Body directed the Applicant to the Calgary Police Service for records in the… Read More...
  • F2023-32
    July 17, 2023
    On March 22, 2021, the Calgary Police Service (the Public Body) received an access request under the Freedom of Information and Protection of Privacy Act (the Act) from an applicant (the Applicant), for certain information. On April 20, 2021, the Public Body informed the Applicant that it was extending the deadline to respond to the Applicant pursuant to section 14(1)(b) of the Act, due to a large number of records to be searched and processed. On April 20, 2021, the Applicant requested this Office review the Public Body’s decision to extend the time to respond to his access request under section 14(1)(b)… Read More...
  • F2023-31
    July 17, 2023
    The Applicant made a request to the Calgary Police Service for access to all of the Applicant's personal information located in the CPS FOIP Administration files related to any and all CPS FOIP requests she had made at any time to the CPS since the beginning of 2003. The CPS responded by providing correspondence with the Applicant about the access requests and re-release of all records that were previously provided to the Applicant for every access request processed since 2010 (advising that pre-2010 records had been destroyed according to retention requirements). The CPS did not provide records concerning the internal… Read More...
  • F2023-30
    July 17, 2023
    The Applicant, the Criminal Trial Lawyers’ Association (CTLA) made an access request under the Freedom of Information and Protection of Privacy Act (the FOIP Act) to the Calgary Police Service (the Public Body). The Applicant requested: Access to information relating to the Calgary Police Service's reaction to the comments of the Judge in the R. v. Girbav matter [R. v. Girbav, 2012 ABPC 219] (Girbav) as well as the reaction to [the Applicant’s representative’s] letters of October 17, 2012 and February 24, 2017 and the administrative review and recommendations and administrative conclusion referred to by the Chief in his letter… Read More...
  • F2023-29
    July 17, 2023
    On May 27, 2020, the Applicant made lengthy and detailed access requests for records to different public bodies. The access requests related to the Government of Alberta’s implementation of COVID-19 measures and the evidence on which it had relied. The Public Bodies determined that the requests should be transferred to Health for response under section 15 of the FOIP Act. On September 21, 2022, the Applicant requested that the Commissioner review the Public Body’s failure to respond to the access requests. The Adjudicator ordered the Public Body to respond to the Applicant’s access requests. Read More...
  • F2023-28
    July 10, 2023
    An individual (the Applicant) made an access request under the Freedom of Information and Protection of Privacy Act (the Act) to the Town of Irricana (the Public Body). The Applicant alleged that the Public Body failed to respond to her access request in time, as required under section 11 of the Act. The Adjudicator found that the Public Body failed to respond to the access request within the timelines provided for under the Act. While the Public Body complied with section 11(1) regarding one requested record, it failed to comply with regard to the remainder of the requested information. The… Read More...
  • F2023-27
    July 10, 2023
    The Applicant made two requests for access to information under the Freedom of Information and Protection of Privacy Act (the FOIP Act) for records relating to the City of Calgary’s (the Public Body) decision to approve a secondary suite in the Applicant’s cul-de-sac. The Public Body searched for records and provided what it located to the Applicant. The Applicant requested a review by the Commissioner. The Public Body conducted an additional search for responsive records. The Adjudicator found that the Public Body had conducted a reasonable search for responsive records. She confirmed that the Public Body had met its duty… Read More...
  • F2023-26
    July 10, 2023
    An Applicant made five access requests under the Freedom of Information and Protection of Privacy Act (the Act) to the Alberta Energy Regulator (the Public Body). The Public Body responded to the fifth request, which is not at issue in this inquiry. The Public Body received permission to extend the time to respond to one request (request 0001), on two occasions. This request is not directly at issue in this inquiry. The Public Body also received permission to extend the time to respond to the remaining three requests (requests 0002-0004) on one occasion, but was denied the second time. This… Read More...
  • F2023-25
    July 10, 2023
    On July 12, 2018, the Applicant made an access request to Justice and Solicitor General (now Public Safety and Emergency Services) (the Public Body) for the following: [R]ecords of communications related to 2 appeals to the Alberta Law Enforcement Review Board (LERB) of the dispositions of 2 complaints I made to the Professional Standards Branch (PSB) of the Edmonton Police Service (EPS). The records will mostly be emails, but they could also consists of letters, notes, or other written documents. Excluding duplicate records. The Public Body responded to the access request on May 9, 2019. It severed some information from… Read More...
  • F2023-24
    June 30, 2023
    On August 31, 2022, an applicant (the Applicant) made an access request to Environment and Protected Areas (the Public Body) under the Freedom of Information and Protection of Privacy Act (the Act), for certain information. On April 25, 2023, the Applicant requested a review by this Office, indicating that the time limit for responding to the access request under the Act had expired and the Public Body had not provided a response. The Adjudicator ordered the Public Body to respond to the Applicant’s access request as required by the Act. Read More...
  • F2023-23
    June 15, 2023
    The Complainant made a complaint under the Freedom of Information and Protection of Privacy Act (the Act) that the Alberta Motor Vehicle Industry Council (AMVIC or the Public Body) disclosed his personal information to a reporter for the Canadian Broadcasting Corporation (the CBC) in contravention of the Act. Specifically, he complained that the Public Body provided copies of Informations sworn by a peace officer, which contained his personal information, to a CBC reporter in contravention of the Act. The Adjudicator determined that section 4(1)(a) of the Act applied to the Informations and therefore, the Informations were excluded from the application… Read More...
  • F2023-22
    June 2, 2023
    The applicant made an access request to the University of Calgary. The applicant requested a review of the University of Calgary’s failure to respond. The Adjudicator ordered the University of Calgary to respond to the applicant’s access request as required by FOIP. Read More...