P2022-ND-032

? On May 8, 2021, an agent with the Organization received a phone call.
? The caller stated he was told his information was contained in a loan file in case the Organization could not reach the main applicant.
? The Organization sent a copy of the loan documentation to the caller as a result of the conversation.
? The Organization subsequently discovered the caller was not listed on the loan agreement.
? The Organization submits it asked the caller to destroy the loan documentation that was sent in error.
? The Organization is confident it received a verbal confirmation from the caller that the documents sent in error were destroyed. However, the Organization is unable to confirm the full details of the verbal confirmation.