P2021-ND-261

BSH Home Appliances

In early December 2020, the Organization investigated several customer complaints regarding unauthorized credit card transactions. The Organization discovered that a temporary employee in the United States had been improperly requesting credit card information from callers and using that information to make unauthorized purchases. The Organization promptly terminated the employee as such collection and use was not authorized and contrary to the Organization?s policies.

File Type: pdf
Categories: 2021
Tags: Loss