P2021-ND-246

Canadian Western Financial Ltd. (Mutual Fund Dealer, subsidiary of Canadian Western Bank)

A client with the Organization requested that email correspondence be sent to him at two separate email addresses: one a work email and the other a personal email. An employee with the Organization entered the personal email address of the client incorrectly when sending an email on January 28, 2021. The breach was discovered on February 1, 2021 when the client successfully received the email at his work email address and noticed that the personal email address was incorrect. The Organization reported that it requested the unintended recipient ?not read the email, permanently delete the email from their trash and inbox and confirm deletion back to the Organization CWF. No response from unintended recipient has been received to date.?

File Type: pdf
Categories: 2021
Tags: Unauthorized disclosure