On August 7, 2020, one of the Organization?s client service representatives sent a waiver form to a client which contained the new address of her ex-husband. On the same day, the ex-husband notified the Organization that his new address should not have appeared on the document. The Organization reported that all communications had previously been jointly with the husband and wife (both were copied on all emails) and at no point did the husband tell them not to disclose his new address to his ex-wife.
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