P2021-ND-144

Desjardins General Insurance Group

At the request of an acquaintance, an advisor with the Organization accessed and shared customer personal information via WhatsApp. The scheme was discovered in an internal investigation on seven (7) fraudulent accounts that were opened by the advisor. The Organization reported the incident occurred between January 22, 2019 and February 4, 2021. The breach was discovered on April 16, 2021.

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Categories: 2021