P2020-ND-119

HSBC InvestDirect

Due to a system misconfiguration, the Organization inadvertently mailed a customer?s mutual fund confirmation slip and T4RIF to the wrong address. The errors occurred on January 23, 2019 and February 5, 2019. The error was discovered on March 13, 2019 when the customer contacted the Organization.

File Type: pdf
Categories: 2020
Tags: Loss