P2020-ND-112

Employee Benefit Funds Administration Ltd.

On October 31, 2019, an employee with the Organization inadvertently switched two claims documents and mailed them to the wrong member. On November 12, 2019, the Organization received a call from one of the recipients reporting the error. The Organization contacted the recipients and requested they return the original documents to the Organization. Both plan members returned the documents.

File Type: pdf
Categories: 2020