On December 28, 2019, the Organization received an email from someone purporting to be a hacker and claiming to have encrypted files, and deleted/encrypted backups. The hacker demanded a ransom in exchange for the code to unlock the encrypted back up files, and also claimed to have stolen the Organization?s database. The hacker threatened to release the information in unencrypted form if the ransom was not paid.
The Organization did not pay the ransom, but restored the database from a backup that was unknown to, and had not been accessed by, the hacker. The incident occurred between December 19-28, 2019.

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