On July 4, 2019, during a claim investigation process, the Organization?s claims representative provided the information at issue (license status) to the parent of a child injured in a claim involving a client?s son (the vehicle operator). The incident was discovered on July 5, 2019 when both of the vehicle operator?s parents contacted the Organization to complain about the disclosure. The father of the injured individual took to social media bullying the operator of the vehicle.

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