P2020-ND-019

RBC Life Insurance Company

On June 26, 2018, the Organization emailed a claimant?s letter to the claimant?s employer in error. The letter was addressed to the claimant and contained personal and health information about the claimant. The employer contacted the Organization on June 28, 2018 to report the error. The employer agreed to delete the email and confirmed that it did not save a copy of the letter.

File Type: pdf
Categories: 2020
Tags: Unauthorized access