P2019-ND-135

CI Investments Inc.

Clients of the Organization are able to specify documents they wish to be able to access electronically through an online portal.On September 6, 2018, the Organization found that, as of November 21, 2017, the address update function for the online portal did not update the systems relied upon to send out client documents. As a result, clients who submitted an address update through the online portal on and after November 21, 2017 were sent tax reporting documents to their old address on file. The breach was discovered by the Organization when investigating a client inquiry regarding an address.

File Type: pdf
Categories: 2019
Tags: Unauthorized access