The Organization was testing a new membership database which would send membership contracts by email, and on March 1, 2018 the first live delivery of contracts to actual members started. On March 2, 2108, the Organization discovered an error in the system, which was not detected during testing, whereby some members inadvertently received other members? contracts. The Organization received emails and telephone calls from members who had received the contracts of other members.

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Categories: 2019