P2019-ND-036

Syncrude Canada Ltd.

During a new hire onboarding process, the Organization collected documents from the employee in order to input data into the payroll and benefits systems. The documents were divided into two separate paper files (one for benefits and the other for payroll). The payroll file is then to be hand delivered to the payroll office for use in processing an employee?s pay. At some point during this process, the payroll file was misplaced. On December 14, 2017, a member of the Organization?s payroll team discovered the file was missing from the batch of new hire files that had been delivered to the payroll office. The missing documents have not been recovered.

File Type: pdf
Categories: 2019