P2019-ND-013

YWCA Calgary

On March 25, 2018, a practicum student accidently forwarded an email to a client instead of a co-worker. The client and the co-worker had the same name. The student noticed the error the same day and tried to recall the email. The unintended recipient was asked to delete the email; however, the Organization did not receive confirmation that this was done.

File Type: pdf
Categories: 2019
Tags: Unauthorized disclosure