P2018-ND-165

AGF Investments Inc.

As a result of a programming issue with an automated tax receipt mailing application that was implemented in 2016, tax receipts issued for estate accounts with multiple recipients (deceased, executors, and beneficiaries) were consolidated into a single mailing address for each account, instead of separated by individual recipient address and mailed accordingly. This resulted in one recipient receiving all of the tax receipts for the estate settlement of such accounts, instead of tax receipts being sent to each individual recipient separately. The date of the initial mailing to an Alberta resident was October 3, 2016. The date of the last mailing to an Alberta resident was November 22, 2017. The breach was discovered on August 30, 2018 after an internal investigation was conducted by an affiliated transfer agency administrator into inquiries from executors and/or beneficiaries regarding certain tax forms related to the settlement of estate accounts that had not been received.

File Type: pdf
Categories: 2018
Tags: Loss