P2018-ND-164

Sun Life Assurance Company of Canada

From June 21, 2018 to August 24, 2018, the Organization discovered 36 fraudulent attempts made by individuals who called the Customer Service Centre to obtain login information and/or withdraw funds from client accounts. These individuals impersonated actual clients when attempting to obtain access to a client account for financial gain. The Organization stopped all attempts to withdraw funds except for one which resulted in a fraudulent withdrawal.

File Type: pdf
Categories: 2018
Tags: Unauthorized disclosure