P2018-ND-159

RBC Life Insurance

On October 5, 2018, a copy of the client?s claim file was sent from a third party supplier via courier to the Organization; however, it never reached its destination. The incident was discovered on November 7, 2018, when the Organization followed up with the third party supplier after approximately a month from the date the file was requested.

File Type: pdf
Categories: 2018