P2017-ND-145

Between August 14, 2017 and August 19, 2017, the Organization mailed a number of client statements to the wrong clients. The incident was reported to the Organization on August 18, 2017 by a client who received his own statement, along with that of another client. The Organization investigated and found the error resulted from a data mis-match during the third-party vendor statement production process.

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Categories: 2017