P2017-ND-025

In April 2015 the Organization received a complaint from a client which prompted an internal audit. The audit found that unknown individuals purchased personal information from an employee of the Organization (now former employee) and used that information to call in to the Organization, authenticate as members and gain access to online accounts. The unauthorized individuals changed member banking information, requested withdrawals be directed to fraudulent bank accounts, and submitted forged withdrawal request forms and Home Buyers Plan forms. A suspect was identified in July 2015 and has been arrested and charged.