P2015-ND-02

CBV Collection Services Ltd.

Between February 28, 2014 and April 10, 2014, an employee in the Organization?s Ontario office extracted customer data from the computer system. The employee disclosed the information to a former employee who works for an unauthorized and unaffiliated third party debt settlement agency. The incident was discovered by the Organization on April 4, 2014 when a customer contacted the Organization to ask why the customer?s account had been reassigned to another company. Between April 7 and April 10, 2014 the Organization discovered multiple accounts were involved.

File Type: pdf
Categories: 2015
Tags: Unauthorized disclosure