Retirement Income Fund tax information slips were mailed to 102 individuals; 48 were mailed to the wrong addresses. A printing error occurred when the system failed to recognize an outdated file within the catalogue of information to be mailed out. This caused all remaining slips to be sent to an incorrect address. The slips were mailed out on January 15, 2014 and the error was discovered on January 22, 2014. In total, 48 envelopes were sent to the wrong address. Of these: 26 were returned unopened; 13 were returned opened; and 9 were not recovered.

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Categories: 2014