Sun Life Assurance Company of Canada
On October 9, 2012, a benefit consultant notified the Organization that the Forms mailed by the Organization on September 12, 2012, had not been received. The Organization and benefit consultant did a search for the Forms in their respective offices and did not find them. The matter was reported to Canada Post on October 22, 2012. Canada Post confirmed the package containing the Forms did not appear in the undelivered database.