Organization had retained a third party service provider, Workplace Safety & Healthcare Services Ltd. (?WSHS?) to perform clinic and on-site audiometric testing for employees at its Southern Alberta wind and hydro facilities.
On November 23, 2010 WSHS was on-site at the Pincher Creek location and following the testing, the original audiogram forms were mailed via Canada Post
to the Organization’s office. By January 14, 2011, the audiogram forms had still not arrived in the mail. A Organization representative contacted the WSHS office manager on January 14, 2011 to inquire about the forms. WSHS confirmed in a letter that the forms had been sent at the end of November 2010 by Canada Post and therefore, the package could not be traced.