P2021-ND-002

The Organization manages customer accounts through an administrative portal that is owned and managed by a third party, Endurance International Group, Inc., and operated as www.resellerclub.com. On December 2 and December 17, 2020, authorized employees were unable to log in to the administration portal; on each occasion the passwords were reset. On December 21, 2020, the Organization investigated and found the password to the portal had been compromised and an unauthorized individual had access to the customer accounts on December 2 and 17. The Organization determined the intruder used his/her unauthorized access to the administration portal to register approximately one terabyte worth of websites, which the Organization reported was ?presumably to be used to perpetrate fraudulent activity.? The Organization is continuing to investigate the matter and review relevant logs to identity any other relevant information regarding the intrusion.