P2018-ND-049

On February 7, 2018, the Organization sent a batch of annual statements by mail to customers. The statements contained information about the customers? life insurance product(s). On February 12, 2018, the Organization learned that some of the statements were inadvertently sent to the wrong customers as the result of an error in a mail inserting machine. The Organization learned of the incident on February 12, 2018 when a customer called to report receiving another customer?s annual statement, along with their own.