P2017-ND-134

On March 3, 2017, a client filled out a drop off form and provided documents to a local branch office of the Organization. There were multiple tax folders on the reception desk and the employee at the local branch office does not remember what happened to the client?s documents. The client came back to the local branch office with more documents that same day and was informed that the original documents could not be located. The Organization has not located the client?s original documents. The Organization informed the client and offered the client credit monitoring services.