P2017-ND-095

The Organization?s software crashed, so when individuals called in to become members or reinstate their membership, employees of the Organization wrote down membership information to process later. A temporary worker was hired to collect the membership information and enter the members? information into the computer. The Organization suspects that the temporary worker kept some of the members? information after entering it into the computer once the software was fixed. On June 1, 2015, the Organization learned of two instances where members? information was used fraudulently and both members had been assisted by the temporary worker.