P2012-ND-28

A service provider retained by the Organization to perform pension administration services (the ?Service Provider?) was involved in the incident. The Service Provider notified the Organization that it mailed the Retiree?s Statement to another individual in error. The error occurred with respect to the Statement mailed on February 24, 2012. The Service Provider cannot accurately identify the individual who may have received the Retiree?s Statement. The Service Provider has been unable to recover the Statement. On March 1, 2012, the Service Provider provided the Retiree with a new Statement. On March 19, 2012, the Service Provider sent the Retiree a letter with respect to the incident.